From this date cloud and data-processing providers may no longer charge customers for switching to another provider or for exporting their data (egress). Contracts must already allow termination and migration within 30 days, and providers must offer export in machine-readable formats.
Who is affected
All cloud, SaaS, PaaS and hosting providers serving EU customers; every business that buys cloud services benefits.
Sizes: micro, small, medium, large · Sectors: Software / SaaS, All sectors · Applies if: We rely on cloud services
What to do
Providers: remove egress and switching charges from price lists and contracts, and publish exit assistance terms. Customers: review cloud contracts for exit clauses and use the rules to negotiate migrations; plan any provider change for after January 2027 to avoid egress costs.
Data Act generally applicable since 2025-09-12; Article 3(1) design duty applies to products and related services placed on the market after 2026-09-12
Medium and large manufacturers of connected products and providers of related services (micro and small manufacturers are exempt from the data-sharing duties as data holders); all businesses that buy connected products gain access rights.