Germany: Barrierefreiheitsstärkungsgesetz (accessibility act) applies to products and services
Note sur la date : Transitional relief: service providers may keep using products already deployed before 2025-06-28 until 2030-06-27, and may continue pre-existing service contracts unchanged until they expire or until 2030-06-27, whichever is earlier; self-service terminals in use before 2025-06-28 may run until the end of their economic life, capped at 15 years after commissioning.
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Ce qui change
The BFSG (Germany's transposition of the European Accessibility Act) has applied since 28 June 2025. It requires many consumer-facing products (e.g. computers, smartphones, e-readers, payment terminals, self-service terminals) and services (e.g. e-commerce, banking, telecoms, transport ticketing, e-books) to meet accessibility requirements. A specific exemption in §3 Abs. 3 BFSG excludes Kleinstunternehmen (micro-enterprises: under 10 staff and either annual turnover or balance sheet total not exceeding €2m) from the accessibility duties for the SERVICES they provide (this exemption does not extend to putting non-compliant PRODUCTS on the market).
Qui est concerné
Small, medium and large businesses selling in-scope products or providing in-scope services to consumers in Germany; micro-enterprises are exempt only for services, not for products they manufacture or sell.
Tailles : micro, petite, moyenne, grande · Secteurs : E-commerce, Commerce de détail, Finance / assurance, Transport / logistique, Médias / marketing · S'applique si : Nous vendons aux consommateurs (B2C); Nous vendons en ligne
Que faire
Check whether your products or services fall within BFSG's scope (Anlagen 1-3). If you provide services and qualify as a Kleinstunternehmen, document the exemption. Otherwise design/adapt products and digital services (websites, apps, terminals) to meet the accessibility requirements and keep technical documentation for market surveillance.
Sanction
Fines up to €100,000 for placing non-compliant products on the market, CE-marking violations or offering non-compliant services (§37 Abs. 2 BFSG); up to €10,000 for other listed violations (§37 Abs. 1).
Sources
- gesetze-im-internet.de – BFSG §38 (Übergangsbestimmungen) and §3 (Kleinstunternehmen-Ausnahme) (www.gesetze-im-internet.de)
- gesetze-im-internet.de – BFSG §37 (Bußgeldvorschriften) (www.gesetze-im-internet.de)
- Bundesnetzagentur – Ad-hoc-Gruppe Barrierefreiheitsstärkungsgesetz (market surveillance) (www.bundesnetzagentur.de)
Dernière vérification le 8 septembre 2026. À titre informatif uniquement, ne constitue pas un conseil juridique.