Latvia: product and service accessibility requirements enforced by PTAC
Opmerking bij de datum: The Preču un pakalpojumu piekļūstamības likums and its implementing MK noteikumi Nr. 128 entered into force on 2025-06-28, transposing the European Accessibility Act (EU) 2019/882. Already in force, but enforcement/market-surveillance activity by PTAC and sector regulators is expected to intensify through 2026-2028, which is why this is included as a live obligation.
Wat verandert er
Latvia's accessibility law requires specified products (computers, smartphones, e-readers, self-service/payment terminals) and services (e-commerce, banking, telecoms, passenger transport, audiovisual media) to be usable by people with disabilities, in line with the EU Accessibility Act. Microenterprises (fewer than 10 employees and turnover or balance sheet ≤ €2M) are exempt.
Voor wie geldt dit
Small, medium and large companies selling in-scope products or services (especially e-commerce, banking, transport, telecom) in Latvia; microenterprises under the size/turnover threshold are exempt.
Groottes: klein, middelgroot, groot · Sectoren: E-commerce, Financiën / verzekeringen, Transport / logistiek, Detailhandel, Zakelijke dienstverlening · Geldt als: Wij verkopen online; Wij verkopen aan consumenten (B2C)
Wat u moet doen
Check your product, website, and customer-facing services against the accessibility requirements in MK noteikumi Nr. 128 (broadly WCAG-aligned for digital services). Keep technical documentation or a documented disproportionate-burden assessment on file, and be ready to respond to a PTAC market-surveillance request.
Sanctie
Administrative fines up to €10,000 for legal entities; PTAC can also order a non-compliant product or service withdrawn from the market until the non-conformity is fixed.
Bronnen
- likumi.lv – Preču un pakalpojumu piekļūstamības likums (consolidated text) (likumi.lv)
- PTAC – Piekļūstamības prasības (official enforcement/guidance page) (www.ptac.gov.lv)
Laatst geverifieerd op 7 september 2026. Uitsluitend ter informatie, geen juridisch advies.