Latvia: product and service accessibility requirements enforced by PTAC
Note sur la date : The Preču un pakalpojumu piekļūstamības likums and its implementing MK noteikumi Nr. 128 entered into force on 2025-06-28, transposing the European Accessibility Act (EU) 2019/882. Already in force, but enforcement/market-surveillance activity by PTAC and sector regulators is expected to intensify through 2026-2028, which is why this is included as a live obligation.
Ce qui change
Latvia's accessibility law requires specified products (computers, smartphones, e-readers, self-service/payment terminals) and services (e-commerce, banking, telecoms, passenger transport, audiovisual media) to be usable by people with disabilities, in line with the EU Accessibility Act. Microenterprises (fewer than 10 employees and turnover or balance sheet ≤ €2M) are exempt.
Qui est concerné
Small, medium and large companies selling in-scope products or services (especially e-commerce, banking, transport, telecom) in Latvia; microenterprises under the size/turnover threshold are exempt.
Tailles : petite, moyenne, grande · Secteurs : E-commerce, Finance / assurance, Transport / logistique, Commerce de détail, Services professionnels · S'applique si : Nous vendons en ligne; Nous vendons aux consommateurs (B2C)
Que faire
Check your product, website, and customer-facing services against the accessibility requirements in MK noteikumi Nr. 128 (broadly WCAG-aligned for digital services). Keep technical documentation or a documented disproportionate-burden assessment on file, and be ready to respond to a PTAC market-surveillance request.
Sanction
Administrative fines up to €10,000 for legal entities; PTAC can also order a non-compliant product or service withdrawn from the market until the non-conformity is fixed.
Sources
- likumi.lv – Preču un pakalpojumu piekļūstamības likums (consolidated text) (likumi.lv)
- PTAC – Piekļūstamības prasības (official enforcement/guidance page) (www.ptac.gov.lv)
Dernière vérification le 7 septembre 2026. À titre informatif uniquement, ne constitue pas un conseil juridique.