Right to Repair Directive applies: manufacturers must repair on request; repaired goods get 12 extra months of guarantee
What changes
Directive (EU) 2024/1799 applies nationally from 31 July 2026. Manufacturers of products with EU repairability requirements (washing machines, fridges, dishwashers, vacuum cleaners, displays, phones, tablets, servers, e-bike batteries) must repair them at a reasonable price and time even outside the legal guarantee. When a consumer chooses repair under the guarantee, the guarantee is extended by 12 months. Sellers must offer repair when it is not more expensive than replacement.
Who is affected
Manufacturers and importers of the covered product groups, and all retailers selling them to consumers.
Sizes: micro, small, medium, large · Sectors: Retail, E-commerce, Manufacturing, Hardware / electronics · Applies if: We sell to consumers (B2C); We make connected hardware / devices; We import goods into the EU
What to do
Set up a repair service (own or contracted) with published prices and a European Repair Information Form. Make spare parts and repair info available to independent repairers at reasonable prices. Update guarantee terms and customer-service scripts to reflect the 12-month extension after repair.
Penalty
Set nationally
Sources
- EUR-Lex summary – Common rules promoting the repair of goods (Directive 2024/1799) (eur-lex.europa.eu)
- Right to Repair Europe – what changes on 31 July (repair.eu)
Last verified 7 September 2026. Informational only, not legal advice.